FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
We provide FREE shipping to UK mainland for all orders. Shipping to Scotland, Scotish Isles and Northern Ireland costs £10 per item. Delivery of tester pots costs £5.95.
Which payment methods are accepted in the Online Shop?
We accept card payments by major credit card companies and PayPal payments.
How long will delivery take?
On average orders get delivered in working 2-5 days.
How secure is shopping in the Online Shop? Is my data protected?
Our website is protected by SSL (Secure Sockets Layer). For security reasons we do not store payment card details.
What exactly happens after ordering?
After You place an order our dispatching team in 1-2 days prepares and packs all the goods You’ve ordered and shipping companies Parcelforce, UPS and myHermes collect parcels from our warehouse and deliver directly to You.
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